Privacy Policy

Effective Date: April 30, 2026
Last Updated: May 28, 2026

This Privacy Policy describes how BurrLife LLC, an Ohio limited liability company ("we," "us," or "our"), collects, uses, discloses, and protects information when you use the Next Watch TV web application at app.nextwatchtv.com, the marketing site at www.nextwatchtv.com, the iOS application, and any related services (collectively, the "Service").

This Privacy Policy is incorporated into, and forms part of, our Terms and Conditions. Capitalized terms not defined here have the meanings given in the Terms.


1. Summary (At a Glance)


2. Information We Collect

2.1 Information You Provide

Category Examples Why we collect it
Account and billing profile info Username, email, password (stored hashed), billing-related identifiers linked to your account (such as an internal customer ID, subscription or entitlement status) To create and secure your account and associate paid access with your account
Purchase and subscription context Plan selections (e.g., annual, lifetime), whether you started a trial, high-level status of your access (e.g., active trial, active subscription, active lifetime, expired) To determine your entitlement to paid features, display accurate account status, and operate restore flows
Profile and preferences Favorite genres, favorite actors/actresses, streaming services you subscribe to, taste profile signals To generate personalized recommendations and match scores
Viewing activity Show ratings, watch status (watching / watched / not interested), watchlist, notes, tags To track your shows and tailor recommendations
Communications Messages you send to contact@nextwatchtv.com, support tickets, bug reports To respond to you and improve the Service

We do not store full payment card numbers on our systems. Payment details you enter during checkout are handled by our payment providers (such as Stripe for web purchases and Apple for in-app purchases) under their own terms and privacy policies.

Household profiles. A single NextWatchTV account is designed to be shared by a household, and an account may contain multiple profiles (one per person in the household, each with its own preferences, ratings, watchlist, and recommendations). Profile data is scoped to the account it belongs to: the account owner, and anyone the account owner allows to sign in to the account, can view and manage every profile within that account. Profile data is not shared with other NextWatchTV accounts or shown publicly. If you do not want your activity visible to other people who use the same account, use a different account rather than sharing one. To remove a profile, an account owner can delete it from within the app; to remove the entire account and all profiles, see Section 7 of these terms.

2.2 Information Collected Automatically

Category Examples Why we collect it
Device and app info Device type, operating system and version, app version, browser type, language, time zone To deliver the app correctly across web and iOS, and to diagnose compatibility issues
Log data IP address, request timestamps, endpoints accessed, HTTP status codes, referring URL Security, abuse prevention, rate limiting, and debugging
Usage events Feature interactions, screen views, in-app actions (e.g., rated a show, added to watchlist, started a trial, viewed the pricing page) To understand what works, fix bugs, and prioritize features. Aggregated and not sold.
Error and crash data Stack traces, error codes, contextual app state (non-sensitive) To identify and fix bugs
Notification tokens Web push subscription or iOS device token (only if you enable notifications) To deliver notifications you opt into (e.g., newly completed shows, new-season alerts)
Cookies / local storage Session cookie for login, preference storage, CSRF tokens To keep you signed in and to remember your settings
Legal acknowledgment records The document type and version you accepted (Terms, Privacy Policy, etc.), a cryptographic hash of the exact text, the timestamp, the client platform and app version, your locale, and a truncated IP address and user agent To maintain durable proof of your agreement to our Terms and this Policy, to comply with our legal obligations, and to enforce our agreements

We do not use third-party advertising cookies, ad identifiers, cross-site tracking pixels, or behavioral-advertising SDKs.

2.3 Information From Third Parties


3. How We Use Information

We use the information described above to:

  1. Operate the Service — authenticate you, determine your entitlement to paid features (trial, subscription, or lifetime), deliver recommendations, track watch status, and send system emails.
  2. Personalize recommendations — compute match scores, completion-confidence badges, "newly completed" alerts, and other taste-based features.
  3. Operate billing and entitlements — coordinate with payment providers like Stripe and Apple to reflect your current plan, trial status, renewal dates, and restore results in your account, and to resolve billing-related support issues.
  4. Communicate with you — respond to support requests, send administrative messages (e.g., password resets, account notices, plan and billing updates, changes to the Terms or this Policy), and, if you opt in, deliver notifications.
  5. Keep the Service safe — prevent fraud, abuse, spam, bot registration, and security incidents, including misuse of trial and restore flows.
  6. Improve the Service — diagnose bugs, measure feature usage in aggregate (including paid-plan flows), and plan our roadmap.
  7. Comply with law — respond to lawful requests, enforce our Terms, and protect the rights of BurrLife LLC, our users, and the public.

We do not use your personal information to train third-party machine-learning models, and the Service itself does not use LLM-backed product features to generate recommendations.


4. Legal Bases (EEA/UK Users)

If you are in the European Economic Area or United Kingdom, we rely on the following legal bases under GDPR / UK GDPR:


5. How We Share Information

We share information only as described below.

5.1 Service Providers (Processors)

We use the following third parties to operate the Service. Each acts as our processor or otherwise handles data on our behalf and is subject to its own privacy terms.

Provider Purpose What it receives
Render (privacy) Web application and database hosting (SQLite with Litestream backup) All data necessary to run the app, stored in the United States
TVmaze (ToS) Source of TV show metadata Outbound API requests from our server; TVmaze does not receive user identifiers
TMDB (The Movie Database) (ToS) Source of additional show metadata and streaming-availability data Outbound API requests from our server containing show identifiers; TMDB does not receive user identifiers
JustWatch (via TMDB) Underlying source of streaming-availability data surfaced through TMDB We do not send data directly to JustWatch; we receive JustWatch-sourced availability data through the TMDB API
Stripe (privacy) Payment processing for web-based trials, subscriptions, and lifetime purchases Payment information you submit during checkout (such as card details, billing address, and payment method), along with transaction metadata (such as amount, currency, and product identifiers); we receive non-card identifiers and status information to link purchases to your account and maintain your entitlement
Apple (privacy) iOS app distribution, TestFlight beta delivery, crash reporting, and in-app purchases Information you submit through the App Store / TestFlight, device data tied to iOS, and, in the case of in-app purchases, purchase and subscription-related data that allows us to recognize and maintain your entitlement
Email delivery (SMTP) Sending transactional email (account notices, password resets, support replies) from contact@nextwatchtv.com Your email address and message content

We do not sell your personal information, and we do not share personal information with advertising networks, data brokers, or analytics companies for cross-context behavioral advertising.

5.2 Legal and Safety

We may disclose information when we reasonably believe it is necessary to:

5.3 Business Transfers

If BurrLife LLC is involved in a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to the receiving entity's continued compliance with this Policy or an equivalent policy. We will notify you of any such change.


6. Data Retention

We retain personal information only for as long as necessary to provide the Service and for the purposes described in this Policy.

Data Retention
Account and profile data Until you delete your account, plus up to 30 days in operational backups (deleted-user data is not restored to production on recovery)
Billing and entitlement records (non-card data) For as long as needed to operate the Service, comply with legal and accounting obligations, and resolve disputes, typically for the life of your account and for a reasonable period thereafter (often up to 7 years, depending on applicable law)
Viewing activity (ratings, watch status, watchlist) Until you delete your account or clear the data in-app
Server logs (IP addresses, request logs) Typically 30-90 days, longer only if needed to investigate a security incident
Support emails Up to 2 years, then deleted
Legal acknowledgment records (Terms, Privacy Policy, and similar) Retained for the life of your account and for up to 7 years after account closure, as a business record evidencing your agreement to our Terms and this Policy
Operational backups Rolling 30-day retention, used for routine restore. Backups are out of normal use; deleted-user data is not restored to production on recovery

When you delete your account, we delete or de-identify your personal information within the periods above, except where retention is required by law, to resolve disputes, to prevent fraud and abuse (including with respect to trials and billing), or to enforce our agreements.

6.1 Legal Acknowledgment Records

When you create an account or accept a material update to our Terms or this Policy, we record a durable acknowledgment that includes the document type and version you accepted, a cryptographic hash of the exact text of that version, the date and time of acceptance, the client platform and app version, your locale, and a truncated IP address and user agent. These records are a business record of the contract between you and BurrLife LLC. We retain them for the life of your account and for a reasonable period after closure (generally up to seven years) so that we can respond to disputes, enforce our Terms, and demonstrate compliance with applicable laws. If you request deletion of your account, we will delete or de-identify other personal information within the periods described above, but we may retain the acknowledgment record itself, in minimized form, for this limited purpose.


7. Your Rights and Choices

Regardless of where you live, you may:

7.1 U.S. State Residents (California, Colorado, Connecticut, Virginia, Utah, and similar)

Depending on your state, you may have the right to:

To exercise any of these rights, email contact@nextwatchtv.com from the email address on your account. We may need to verify your identity before responding, typically by confirming control of that email address. You may also authorize an agent to act on your behalf; we may require proof of authorization.

7.2 EEA / UK Residents

You have the rights of access, rectification, erasure, restriction of processing, data portability, and objection under GDPR / UK GDPR. You may also lodge a complaint with your local supervisory authority. Because BurrLife LLC is a U.S.-based company with no EU establishment, we have not appointed an EU representative; please contact us directly at contact@nextwatchtv.com.


8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including:

No method of transmission or storage is 100% secure. If we learn of a security incident that affects your personal information, we will notify you and any authority as required by law.


9. International Data Transfers

BurrLife LLC is based in the United States, and our hosting provider (Render) processes data in the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States. By using the Service, you consent to such transfer. Where required, we rely on appropriate safeguards (such as standard contractual clauses) for transfers from the EEA, UK, or Switzerland.


10. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, email contact@nextwatchtv.com and we will delete it.

For users between 13 and the age of majority in their jurisdiction, a parent or legal guardian must review and agree to our Terms and Conditions and this Privacy Policy on the user's behalf.


11. Cookies and Similar Technologies

We use a small number of first-party cookies and similar technologies to operate the Service:

We do not use third-party advertising cookies or cross-site tracking. You can control cookies through your browser settings, but disabling essential cookies will prevent the Service from functioning correctly.

Do Not Track / Global Privacy Control

Because we do not track you across third-party sites or engage in cross-context behavioral advertising, Do Not Track and GPC signals do not change how the Service behaves. We still honor applicable opt-out rights described in Section 7.


12. iOS-Specific Disclosures

If you use the iOS application, the following also applies:


13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date above and notify you through the Service or by email before the changes take effect. Your continued use of the Service after the effective date of the updated Policy constitutes acceptance of the updated Policy.


14. How to Contact Us

Questions, requests, or complaints about this Privacy Policy should be sent to:

Next Watch TV
Email: contact@nextwatchtv.com
Web: www.nextwatchtv.com